54 Handford Road, Zillmere - (07) 3865 2880
SUPPORT AND SERVICES AT ZILLMERE COMMUNITY CENTRE
We have been proudly supporting the community since 1982... please support us and donate if you can
Zillmere Community Centre (ZCC)
Zillmere Community Centre (ZCC) program provides individual and community support to the surrounding community of Zillmere, Boondall, Aspley, Carseldine, Geebung, Taigum, and Fitzgibbon. This is also the name of the facility, which is located at 54 Handford Road, Zillmere.
The Zillmere Community Centre provides an information and referral point for the local community, a variety of welfare support, social activities, and a meeting space for groups and individuals. The Centre offers a place of welcome, acceptance and inclusion for all.
Zillmere Family Accommodation Program (ZFAP) operates from the centre and provides temporary supported accommodation to families who are homeless or at imminent risk of homelessness. Information about ZFAP.
Zillmere Young Peoples Support Service (ZYPSS) is a youth support service that provides information, advice, and referral as well as client case management to young people aged 12 to 21 years that are at risk of disconnection and experiencing challenges in their lives.
Zillmere Community Centre is committed to providing a range of services and programs that are:
- Accessible to everyone
- Inclusive
- Responsive to community needs
- Culturally appropriate
- Reflective of the unique and diverse backgrounds and experiences of the local community
Zillmere Family Accommodation Program (ZFAP)
Zillmere Family Accommodation Program (ZFAP) is a Specialist Homelessness Service providing temporary supported accommodation to families who are experiencing homelessness or at imminent risk of homelessness.
The primary aims of our service are to assist families to access secure affordable housing and be empowered to sustain tenancy long term.
Eligibility
Families with at least one child under the age of 18 and who are in housing crisis are eligible for the program.
Housing crisis includes:
- Homelessness
- Overcrowding
- "Couch surfing"
- Domestic and Family Violence
- Relationship Breakdown
- Current housing ending and unsuccessful finding subsequent housing option
- No access to private rental
- No or low income
Our Accommodation
We currently manage 13 properties located around Zillmere and surrounding suburbs.
If housed in one of our properties, the amount of rent you pay is up to 25% of household income plus rent assistance if applicable. Each family's specific circumstances will be considered to determine what rent will be charged. We do not charge bond.
What does "Supported" Accommodation mean?
Supported Accommodation means that families who are housed with the program are offered regular appointments with a support worker who will be the main point of contact for all your support needs.
The support worker will assist you to resolve barriers to accessing and sustaining housing. Individual case plans are client-centred and designed to the specific goals of each family.
Information, support, advocacy, and referrals can be provided in a wide range of areas.
What We Provide
- Homelessness information
- Assessment and referral to specialist homelessness services through the Queensland Homelessness Information Platform (QHIP)
- Secure affordable temporary accommodation and case management support
How to Apply for Services
Please phone our program staff on (07) 3865 2880 or email enquiries@necsg.org.au. Alternatively, you may make an appointment during office hours.
If you are an agency with access to QHIP please check for vacancies before contacting the program.
How Applications for Accommodation Are Processed
We do not have a waiting list. We use the Queensland Homelessness Information Platform (QHIP).
Offers for any vacant properties are made on a priority basis according to the level of needs of a family and the suitability of a property at the time a vacancy occurs. Applicants on our QHIP pending list as well as applicants referred through QHIP are considered.
Applicants may be referred to a vacancy with another specialist homelessness service through QHIP.
Zillmere Young Peoples Support Service (ZYPSS)
Zillmere Young Peoples Support Service (ZYPSS) is a youth support service that is funded by the Department of Children, Youth Justice and Multicultural Affairs and provides information, advice, and referral as well as client case management to young people aged 12 to 21 years that are at risk of disconnection and experiencing challenges in their lives.
We work with young people who voluntarily want to access ZYPSS to make positive changes in their lives.
If you don't have a safe place to live, are involved with the justice system, struggling to stay at school, want to get your learners or provisional drivers' licence, are having issues with alcohol or other drugs and/or generally feeling like the universe is against you, we may be able to help.
Sometimes we'll organise to have a 1-1 chat, other times it might be about some specific support you need, or it could be about planning a change in your life.
We get referrals from heaps of places like schools, the Police, Legal services, Youth Justice, families, friends, other government, and non-government organisations, but please keep in mind we'll only work with and for you if you're willing.
How
ZYPSS works with young people who want to voluntarily access support by developing a case plan with the young person and working together with the young person to achieve the goals in the plan.
Where
ZYPSS works with young people from the Zillmere and surrounding area. At present we cover the following suburbs: Aspley; Banyo; Boondall; Bracken Ridge; Brighton; Carseldine; Chermside; Deagon; Fitzgibbon; Geebung; Northgate; Nudgee; Sandgate; Shorncliffe; Taigum; Virginia; Wavell Heights; Zillmere. ZYPSS works from an office at Zillmere Community Centre, 54 Handford Road, Zillmere, although we also do outreach work and can meet with clients offsite as required.
When
Generally we work with clients during the following hours:
- 9am to 5pm Monday to Thursday
- 9am to 3pm on Fridays
However, we will occasionally work outside of these hours depending on clients' needs.
Who can access this service
Young people aged 12 to 21 years who request information, advice or referral or would like case management support.
For more information, please contact the ZYPSS Program Coordinator on 0448 584 833 or (07) 3865 2880.
COMMUNITY & INDIVIDUAL SUPPORT
Zillmere Community Centre (ZCC) offers the following community and individual support and services:
Information, Advice and Referral
ZCC provides information on the range of services and assistance available through the Community Centre as well as information and referral to other organisations providing specialist services.
Food Relief
ZCC receives donations of food, from which we make food parcels that are available for people in need within the catchment area.
The parcels are available on Monday or Thursday afternoons (subject to eligibility criteria).
Please call reception on (07) 3865 2880 for more information.
Emergency Support
ZCC receives donations of a variety of household and other goods which can be provided to people in need of this form of assistance.
ZCC does not receive funding for Emergency Relief and is not able to provide money or vouchers for fuel or utilities. If this support is required, a referral to other agencies can be provided.
Group Activities
ZCC hosts a range of group activities delivered weekly at the Centre. The groups provide a place for social connections and various arts. See What's On to find out more.
Community Events
Community events are hosted by ZCC throughout the year to provide the wider community an opportunity for celebration, information, and social connections.
Follow the Zillmere Community Centre Facebook page to stay up to date with upcoming events.
HOMELESSNESS & HOUSING SUPPORT
Zillmere Family Accommodation Program (ZFAP) is a Specialist Homelessness Service offering accommodation to families who are homeless or at imminent risk of homelessness.
Please refer to Zillmere Family Accommodation Program (ZFAP) for more detailed information about the program.
Homelessness Hotline is 1800 474 753.
Street to Home After Hours Service provides health, housing and social support to people experiencing homelessness (07) 3029 7055
Ask Izzy can assist you to search for nearby shelters, housing, food, health care and homeless information... visit their website www.askizzy.org.au.
DVConnect offers emergency transport and accommodation as well as crisis counselling and interventions to women experiencing domestic violence. Call 1800 811 811 or visit their website www.dvconnect.org.
Micah Projects provides information, crisis support and advocacy for people experiencing homelessness or at risk of homelessness. Phone (07) 3036 4444 or visit their office at 162 Boundary St, West End or go to their website www.micahprojects.org.au.
Hart4000 is an assessment and referral team working closely with anyone who may be homeless or at risk of becoming homeless in Brisbane. Phone (07) 3004 0100 or visit their office located at 1/5 Green Square Cl, Fortitude Valley or go to their website communify.org.au/hart-4000-housing-and-homelessness.
Homestay Early Intervention Service provides case support for sustaining existing tenancies.
Brisbane North Homestay is located at Zillmere Community Centre. Apply over the phone on (07) 3152 8246.
Pine Rivers Homestay is located at Pine Rivers Neighbourhood Centre, 865 Gympie Road Lawnton. Apply over the phone on (07) 3889 0063 or visit their website for both locations www.encircle.org.au/staying-housed.
RentConnect Services are located in Housing Service Centres and provide help to find, secure and sustain a home to rent in the private market... for Chermside Housing Service Centre, call (07) 3917 4600 or visit their office at 3rd Floor, 18 Banfield Street Chermside or download the PDF information.
QSTARS provides advice to tenants and advice for tenancy disputes. Phone 1300 744 263 or visit their website www.qstars.org.au.
RTA (Residential Tenancies Authority) is a state government statutory authority that provides tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services to tenants, owners, and managers. Contact them on 1300 366 311 or visit their website www.rta.qld.gov.au.
National Debt Helpline is 1800 007 007
YOUTH SUPPORT
Zillmere Young Peoples Support Service (ZYPSS) offers youth support and services in the following areas:
Information, advice and referral for
- Alcohol and other drugs
- Drivers licencing
- Education and training
- Employment and income
- Housing and accommodation
- Health (general, mental, sexual)
- Legal matters
- Relationships (friends, family)
- Social and personal development activities and workshops
Individual advocacy and client case management support
- To access education and training
- To gain employment or income
- To gain safe accommodation
- To access health services
For more information contact us on: 0448 584 833 or (07) 3865 2880.
Contact us now if you have any questions or for more information.